Terms of service

Terms of Service – Superbag

Last Updated: June 5, 2026

1. Overview

Welcome to Superbag ("we", "us", "our"). By accessing or using our website, making a purchase, or engaging with our services, you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully before placing an order.

2. Eligibility

By using our services, you represent that:

  • You are at least 18 years old, or you are using the site under the supervision of a parent or guardian.

  • You will provide accurate, current, and complete information when making a purchase.

3. Products & Pricing

  • Product Descriptions: We strive to display our products (including bags, shoes, and accessories) as accurately as possible. However, colors and details may vary slightly depending on your screen display.

  • Pricing: All prices are listed in [your currency, e.g., USD/EUR/GBP] and are subject to change without notice. Taxes and shipping fees are calculated at checkout.

  • Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue any item at any time.

4. Orders & Payment

  • Order Acceptance: After you place an order, we will send you an order confirmation email. This does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraud.

  • Payment Methods: We accept [list payment methods, e.g., credit cards, PayPal, etc.]. By providing payment information, you represent that you are authorized to use the chosen payment method.

  • Order Cancellation: You may request to cancel an order within [e.g., 1 hour] of placing it. Once the order has been processed for shipping, cancellations may no longer be possible.

5. Shipping & Delivery

  • Shipping Policy: We ship to [list countries/regions]. Delivery times are estimates and not guaranteed.

  • Risk of Loss: Once your order has been handed over to the carrier, the risk of loss or damage passes to you. However, if your package arrives damaged, please contact us within [e.g., 48 hours].

  • Customs & Duties: International orders may be subject to customs fees or import duties, which are the responsibility of the buyer.

6. Returns & Refunds

Please refer to our separate Return Policy for detailed information. In summary:

  • Returns are accepted within [e.g., 14 or 30 days] of delivery.

  • Items must be unused, in original packaging, and with all tags attached.

  • Final sale items cannot be returned.

7. Account & Security

If you create an account with Superbag:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to accept responsibility for all activities that occur under your account.

  • Please notify us immediately of any unauthorized use of your account.

8. Prohibited Uses

You agree not to use our website or services for any unlawful purpose, including but not limited to:

  • Violating any applicable laws or regulations.

  • Attempting to interfere with the security or functionality of our site.

  • Reselling our products without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Superbag shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

  • Our total liability to you shall not exceed the amount you paid for the product(s) in question.

10. Intellectual Property

All content on our website (including images, logos, text, and designs) is the property of Superbag or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [your country/state], without regard to its conflict of law principles.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Superbag
Email: [your email address]
Phone: [your phone number, optional]
Address: [your business address, optional]